Frequently Asked Questions

No, you should be able to place an order without creating an account.

Currently, we support payment by bank transfer.

We currently provide premium tracked shipping. The price of the shipping will be automatically calculated depending on the destination we ship to, as well as the weight of your package.

After we confirm your order and payment is made, we usually need a couple of days to process your order. After we process your order and ship it, it should usually arrive in approximately 7 working days within Europe. Outside Europe, the shipping time is a bit longer. To see shipping time estimations by country, please see our "Delivery information" page.